Shipping and refunds

Digital edition

You will receive an email with your download link. The link becomes active the moment the book is released, and your copy is sent to you at that time. If the email does not arrive or the file will not open, contact me and I will sort it out.

Printed edition

Printed copies are delivered after the book is released. Delivery charges apply and vary by location. The delivery charge is shown before you pay and is included in your total.

Cancelling a preorder

If you change your mind before your order has been delivered, contact me and I will cancel it and refund what you paid.

Refunds

If something goes wrong, such as a copy that arrives damaged, a file that cannot be opened, or a payment taken twice, contact me and I will put it right or refund you. Refunds go back to the method you paid with, and the time they take depends on Pesapal and your bank or mobile money provider.

Problems with a payment

If you were charged but did not get an order confirmation, do not pay again. Contact me with your name and the time of payment and I will check it.